I have over a quarter century of experience in IT improvement work, more than dozen years running businesses in New Zealand and Europe, and a lifetime passion for thinking outside the square.
The Braintree approach involves working within a company to completely understand all their operations – what they do and how they do. By taking the time to study all the business processes and how they interact, we can help develop full, practical solutions which engage staff, improve efficiency and boost the bottom line. Technology should always work for the business, not the other way around.
Customers are our focus and we want to eliminate all the daily frustrations in their workplace. This requires clear, jargon-free communication which helps establish a whole new level of engagement in an organisation. Braintree also assists companies of all sizes systematically focus on the most important issues and deal with them first. This discipline ensures continual and sustainable improvements.
An ideal client would be a business asking “there has to be a better way.” There is – the Braintree Way.
Specialties: Making business work better
Always putting the user and the business first
Understanding businesses from the owners and employees perspective
Harnessing technology to support people and processes
Having the business and technology tools needed to make system improvements
Helping produce happier staff, more efficient processes and a stronger bottom line
Ensuring companies focus on the issues that matter most
Facilitating communication between business people and IT professionals